Best Buy

By hill3052

December 18, 2024

This company is the absolute worst. Terrible customer service, policies that don’t allow their employees to help, rude and completely powerless humans answer their 800 # Why even have one? First time at Best Buy, definitely my last. 6 out of 66 on trust pilot says it all.

By maya2482

May 18, 2022

I would leave 0 stars if I could. Staff tried to rip my family off for several hundred dollars giving us an older model of the television we purchased thinking we wouldn���t notice. Had to contact Samsung to have them call the store as the manager refused to admit what they were doing. Either your staff is incompetent or is breaking the law. Be careful if you shop here.

By mich349981248

November 30, 2019

Terrible service employees are rude

By kris5642

November 21, 2017

One of the managers that works there thinks he is to good to serve customers even when he is already standing right in front of the cash register what kind of bad service is that I never came across a manager no where in my life that thought he was to important to serve a customer on the cashier

By anonpjyp

September 10, 2011

Yikes Best Buy

For a store that prides itself on providing excellent customer service - they sure do disappoint. It is almost impossible to get an actual person on the phone, their customer service in person is rude and they dont properly inspect expensive stock - leading us to take a huge TV home just to discover it is missing the stand. Disappointing day. Not worth the drive.