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Details & Description

Cuisine type

  • American Cuisine,

Dishes

  • Pizza,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
Useful Information

Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Boston Pizza

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3.9/5
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5
11
1
2
1
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Restaurantica12
Restaurantica12
By

I had a great experience, despite some of the...

I had a great experience, despite some of the other comments listed on here about the service. I had dinner and drinks in the bar and our server genuinely seemed to care about our well-being. She even took care of our buddy on his birthday. The food was very tasty, yet somewhat over priced. I had an overall great time. I will return to this location.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
Restaurantica12
By

althought the server was a bit slow, we still had...

althought the server was a bit slow, we still had a great time. The server Coleen was polite, but not so quick. Our lunch break was a little longer than expected, had to wait for refils for a while because she was no where in sight. Although the server was nice, we still had to get someone else to get our bill so we could get back to work.

Atmosphere: 4/5
Food: 4/5
Service: 3/5
Are you the owner? Reply or Contact YP
Restaurantica12
Restaurantica12
By

I go to Boston Pizza just because that seems to...

I go to Boston Pizza just because that seems to be where everyone goes on a thursday night. The service is so awful everytime we go there. (I am talking in the bar, not on the restaurant side) One time we actually waited 12 minutes before a drink was put on our table. Im not even sure the managers know what they are doing there because im sure with different managers the restaurant would be run differently. I believe once other bar/restaurnants open in Brantford, Boston Pizza will not be the 'hangout'. I will go back just to see people that go there..but I know not to expect any good service.

Atmosphere: 4/5
Food: 3/5
Service: 2/5
Are you the owner? Reply or Contact YP
Restaurantica12
Restaurantica12
By

Several late night visits for a couple of beers...

Several late night visits for a couple of beers and some wings (about 3 times per week). On several occassions. service was not provided to the point of me just getting up and leaving the building and heading to another spot to spend some money. I even contacted the management via e-mail on 3 occassions to inform them of the problem. They were given times and dates and names of the servers on duty. I even let them know that they had one shining star who provided above average service. They all responded promptly with the promise that all would be made right. In all fairness, they tried to give me a $25 voucher as an apology which I turned down due to the fact that I did not want someting free, I just wanted quality food and good service. This location has had 3 chances and the Burlington (Service Rd.) location has had 1 chance. Nothing has changed. Therefore, my option is to simply not return to ANY Boston Pizza location and to instead spend my hard earned money elsewhere. Thank you for this venue to express my opinion

Atmosphere: 1/5
Food: 2/5
Service: 1/5
Are you the owner? Reply or Contact YP

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