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The snobbery of one of the ladies working here was truly disgusting. I brought in several items items in excellent condition (Coach bag, Fossil bag, Michael Kors wristlet, Dolce & Gabbana sunglasses, numerous items from Aritzia, etc.) She was condescending from the moment I walked in stating that "they didn't need my items". Very put together woman, but her tacky personality does her no favours. This store is a glorified Winners or Saks Off Fifth.
The store itself has darkened windows, with little lighting. You can not inspect a garment for stains or imperfections. The prices are above average, considering that it is second hand. The women at the desk was rude, and incommunicative. Not a place I would return to, nor recommend.
I have been consigning for a few years and recently discovered Good Stuff. They have a ton of awesome higher end clothes and accessories, so the sifting through has already been done for you. The owner Mavis and I exchanged cards and about 3 weeks after my initial visit she called to let me know a pair of jeans, in my size, that she thought I would like had been brought in. All around good customer service. I'll be back for sure.
When I called to see how their business worked, Mavis ( I assume is the owner) asked what kinds of clothes I have to sell. I told her and she did not seem interested, she asked what stores I shop at and I told her then she just said no and hung up on me. How rude can you be. I was in mid sentence and she hung up. How disgusting. You did not even see my clothes I have good 100% silk dresses and stuff I have not even wore. I would not shop at this store.