A pioneer in actively tracking and managing software change and usage in the z/OS systems environment, Action Software works alongside some of the world's largest institutions' critical processes.With 30-plus years of systems management experience in the z/OS MVS and z/OS UNIX arenas, Action Software's innovations offer proactive tools to enhance system availability, cost efficiency, audit controls, and security.Business managers and IT leaders look for proactive z/OS systems management tools that can address IT governance risks while automating and tracking software management processes.
Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.