UPS Customer Centres

By Magd3458

November 25, 2024

I was there this morning (Nov 25) to drop off some packages for the first time. The parking lot is very full, as I pulled in, a UPS truck started honking very very aggressively non stop because I couldn't get out of his way fast enough in the parking lot. I was trying to move but they kept honking and basically I had to pull into a ditch to get out of their way. Terrible experience, left completely shaken up. Unbelievable. I will be filling an official complaint.

By link2320

February 17, 2022

Absolute horrendous customer service. Woman on the phone talked to me like I was 10 years old.

By lucf7440

August 24, 2020

Terrible customer service. Rude women who must hate her life and takes it out on UPS customers. Avoid at all costs!

By care8187

August 21, 2020

Horrible person on the phone. Answered my call and she did not make me finish my sentence and told me YOU NEED TO HOLD. She keeps interrupting me while i was telling her what the issue was. No help at all!

By mark2239

May 19, 2020

Package was scanned in to town 6 days ago. I have been given 4 days of END OF DAY commitment from them by email. Still has not arrived and is now listed in transit without END OF DAY promise. I call the 18007425877 and it only comes up busy, no hold, no message. Emailed and they tell me it could take 7 days to answer my email. WHAT A DISASTER!!!!

By dkhi3369

May 8, 2020

Worst possible local service and aggressive, surly drivers. I have made formal complaints in the past. And, they can t seem to read labels.

By Paige W

March 12, 2019

Always a warm transaction...great customer service

By qazw9464

February 5, 2019

TV delivered at 6.10 PM on 2nd business day.GREAT.

By kare3304

November 1, 2018

Not happy at all :( We are seniors. No mention that help was needed because the item was too heavy! 3 attempts to deliver. Seriously... I put my Unit clearly on the label. They said there was no apt. Then they wanted a buzz #. Written right in the lobby. Obviously didnt get out of the truck. And then, couldnt lift it by themselves. A baby change table. They suggested we come and get it. Ok...

By bobl3919

September 18, 2018

Waited all day for a package that was to be delivered today. After they close the delivery comes up for tomorrow. What a pile of bs.. ruined my whole day waiting on them. My time is valuable to me. Now I have to wait tomorrow I instead of doing what I was being counted on to do.

By damp7594

February 10, 2018

Worst courier service ever. I was suppose to receive my package three days ago but since I am at the end of the delivery route, my parcel has been delayed for the past three days and will be delayed for at least another three days because of the weekend. Terrible service.

By coll1053

January 25, 2018

Driver error has forced my delivery to be late on multiple attempts - was lied to by UPS when told item was reshipped - now have to pick it up - don't know why I even paid for shipping in the first place.

By PeterB890574

December 8, 2016

Awesome customer service, needed their help twice with parcels sent to a wrong address, every time were intercepted in time and I got my stuff. Very helping staff, friendly, polite, professional. Two thumbs up!