Never answer their phones and I called many times over a 3 day period. I have knee and back injuries and no car so I would have to walk to get there. Called Monday morning again and the phone was busy for 1/2 hour. Finally when they do answer the lady says "hold on a second" and walks away from the phone. Leaves the phone sitting there for several minutes. Then puts it on hold and leaves it. 20 minutes later I hang up. pathetic.
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