By KristeenaZ084714
1st time visitors...
1st time visitors: reservation was not on record. given another room and the room was dirty from a previous tenant. given a different room and had stains on carpet. gross. 2nd time visitors: reservation was not on record AGAIN. given last room (even though parking lot was empty?) and it was non smoking.... the room was dirty AGAIN! these visits were 2 months apart. your reservation system is flawed, and u should fix it. next time im in lachute i am sleeping in my car.
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